Shipping Policy
Welcome to PAYCOURCES LTD! As a digital agency specializing in delivering top-notch digital solutions, we prioritize providing exceptional services to our valued clients. Please read our Shipping Policy carefully to understand how we handle the delivery of our digital products and services.
1. Delivery Method:
Since our services are digital in nature, there is no physical shipping involved. Upon completion of a project or the provision of a digital product, we will deliver it directly to your designated email address or through a secure download link available on our website.
2. Delivery Timeframe:
The delivery timeframe for our services and digital products may vary depending on the type of project or product. Once we receive your order and all necessary information, we will promptly commence the process and provide you with an estimated delivery time. However, please note that these delivery times are estimates and not guaranteed, as certain projects may require more time due to complexity or scope.
3. Business Hours:
Our regular business hours are from 07:00 am to 07:00 PM / GMT ,Any orders or service inquiries received outside of these hours will be processed on the next business day. Rest assured, we strive to respond to all inquiries as soon as possible.
4. Order Confirmation:
Upon successfully placing an order for our services or digital products, you will receive an order confirmation email. This email will contain the details of your purchase and any other relevant information. Please ensure that the provided email address is accurate and up-to-date to avoid any communication issues.
5. Technical Support:
For certain digital products or services, we may offer technical support or assistance. If you encounter any issues with your purchase, please contact our support team at [email protected] or call us at +447402140944 for a prompt resolution.
6. Refund Policy:
As we deal in digital services and products, we have a unique refund policy. If you are dissatisfied with our service or product, kindly contact our support team within 15 days of your purchase. We will evaluate each case individually to determine eligibility for a refund.
Please note that refunds are typically not granted in the following situations:
- The service or product has already been substantially utilized or accessed.
- The request for a refund is made after the 7-day window from the date of purchase.
- The refund request is due to a change in personal circumstances or preferences.
7. Amendments to the Shipping Policy:
We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we handle shipping and delivery.
8. Contact Us:
If you have any questions, concerns, or require further clarification regarding our Shipping Policy, please feel free to contact us at [email protected] or call us at +447402140944. Our team will be more than happy to assist you.
Thank you for choosing PAYCOURCES LTD. We look forward to serving you and providing exceptional digital solutions to meet your needs!